Refund and Returns Policy

Overview

At Husky ICE Refrigeration Services, customer satisfaction is our priority. If you are not completely satisfied with your purchase, our Returns and Refunds Policy provides detailed information on how to return items and receive a refund.

Return Eligibility

• Items must be returned within 30 days of delivery.
• Products must be unused, in their original packaging, and include all original accessories and documentation.
• Proof of purchase is required for all returns.

Non-Returnable Items

• Customized or personalized items.
• Perishable goods.
• Clearance or final sale items.

Return Process

• To initiate a return, contact us at [email protected] with your order details.
• Pack the item securely and include the proof of purchase.
• Ship the item to the address provided by our customer service team.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 3 business days.
• Shipping costs are non-refundable unless the item is defective or incorrect.

Exchanges

• We replace items if they are defective or damaged. If you need an exchange, contact us at [email protected].

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance.

Contact Us

For any questions regarding our Returns and Refunds Policy, contact us at [email protected].